| Issue ID | 1425559 |
| Internal NHTSA # | 11046962 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2017 |
| File date | 11/11/17 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I have leased a car from the torrance mbz on pacific coast highway. I have had this car for about a year and a half and i have 12k mileage on this car. Last week i noticed that my front tires treads are wearing out and they are becoming flat. They are original tires. On 11/11/17 i took it to the dealer to rotate they said they can't because they 2 different sizes so they cant rotate them they give me an estimate of 365. 00 for each tires to replace. I asked the associate of the dealer why is this happening i only have 12k miles. I have been leasing cars since 1997 and never had problem with anything just normal service no tire problem and the shocking thing is that the car has 12k miles. The manufacture for the tires is pirelli and my tire brand name is p zero. I came home and went to the pirelli they said it's normal and they gave me a claim number # [xxx] to take it to the dealer to give me discount. It was shocking to me when they said it's normal. I don't think so specially with the low mileage if i had over 50k then maybe. Like i said i have had cars before and never had problem with tires nor to change anything. I am a little tight in financial 365. 00 for each tires and plus the costs it's a little too much for me to pay. I am fling this complaint hoping that you could hear me and help me out please. This is not fair specially i am so disappointed with the answer i got from the pirelli company. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARBOR CITY, CA |
| VIN pattern | WDDWJ4JB3HFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |